Effective Date: 18/02/2025
Last Updated: 08/03/2025
1. Introduction
Welcome to Convibe Ltd (“we,” “our,” “us”). By accessing and using our website www.convibe.uk (the “Website”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website.
These Terms govern your use of our Website and services, including digital marketing, branding, SEO, web development, e-commerce solutions, custom software development, and mobile applications (collectively, “Services”).
2. Eligibility and User Agreement
By using our Website, you confirm that you:
Are at least 18 years old or have obtained legal parental/guardian consent if under 18.
Have the legal capacity to enter into a binding agreement.
Will comply with all applicable laws, including those related to intellectual property and data protection.
Understand that continued use of the Website constitutes acceptance of these Terms.
3. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or by posting an updated version on our Website. Your continued use of the Website following such updates constitutes your acceptance of the revised Terms.
4. User Obligations and Acceptable Use
When using our Website, you agree NOT to:
Violate any applicable laws or regulations.
Infringe upon the rights of others, including intellectual property rights.
Upload, distribute, or transmit malicious software, viruses, or harmful content.
Attempt to gain unauthorized access to any part of the Website, our servers, or user data.
Engage in fraudulent, deceptive, or misleading activities.
Use automated tools (bots, scrapers) to access or extract data from our Website.
Violation of these terms may result in termination of access, legal action, and reporting to relevant authorities.
5. Services and Availability
While we strive to provide uninterrupted access to our Services, we do not guarantee availability at all times. We reserve the right to:
Modify, suspend, or discontinue any part of the Website or Services at our discretion.
Restrict access to certain areas or functionalities.
Refuse service to anyone at our sole discretion.
6. Payment, Refunds, and Billing
We do not process payments directly through our Website. Any payments for Services are handled through direct invoicing.
Refunds are not guaranteed and will be processed on a case-by-case basis as per our refund policy outlined in individual service agreements.
7. Intellectual Property Rights
All content, trademarks, logos, text, images, videos, software, and designs on the Website are the exclusive property of Convibe Ltd or its licensors.
Users may not copy, distribute, modify, or republish any Website content without express written permission.
Any user-generated content submitted to us (such as testimonials or feedback) grants Convibe Ltd a non-exclusive, royalty-free license to use such content for promotional purposes.
8. Third-Party Links and Services
Our Website may contain links to third-party websites, applications, or services. We do not control or endorse third-party content and are not responsible for their policies, services, or security. Use of third-party links is at your own risk.
9. Disclaimer of Warranties
Our Website and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not warrant that the Website will be error-free, uninterrupted, or secure at all times.
We are not responsible for losses due to reliance on Website content. Users should independently verify any information before making decisions based on it.
10. Limitation of Liability
To the maximum extent permitted by law, Convibe Ltd shall not be liable for:
Direct, indirect, incidental, special, or consequential damages arising from Website use.
Loss of profits, revenue, or business opportunities resulting from service unavailability or errors.
Unauthorized access to or use of our servers and stored personal data.
Users acknowledge that website use is at their own risk. If you are dissatisfied with any aspect of the Website, your sole remedy is to discontinue use.
11. Indemnification
You agree to indemnify and hold harmless Convibe Ltd, its employees, directors, and partners from any claims, losses, damages, or expenses arising from:
Your use of the Website or Services.
Violation of these Terms.
Any unauthorized or unlawful actions taken on the Website.
12. Data Privacy and Security
Your use of our Website is subject to our Privacy & Cookie Policy. By using our Services, you consent to the collection, use, and processing of your data as described in our Privacy Policy.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Termination and Suspension
We reserve the right to suspend or terminate your access to our Website if you:
Violate these Terms.
Engage in any activity that may harm Convibe Ltd or its users.
Engage in unlawful or fraudulent activities.
Termination may occur without prior notice, and we are not responsible for any losses due to service suspension.
15. Force Majeure
Convibe Ltd shall not be liable for any delay or failure in performance due to events beyond our reasonable control, including but not limited to: natural disasters, government actions, internet failures, cyber-attacks, or pandemics.
16. Contact Information
If you have any questions or concerns regarding these Terms, you can contact us at:
Convibe Ltd
Email: hello@convibe.uk
Website: www.convibe.uk